Welcome to Ash's Diary! At Ash's Diary, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and disclose your information when you visit our website and use our services.

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Information We Collect:

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

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When you create an account on the Ash's Diary website, we collect personal information such as your name, email address, shipping address, and payment details, including credit card information. We also collect information about the products you view, purchase, or add to your wishlist.

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How We Use Your Information:

We use the information we collect to provide and improve our services, process your orders, and personalize your experience on the Ash's Diary website. This may include:

• Facilitating the login process and managing your account.

• Processing payments and fulfilling your orders.

• Providing customer support and responding to your inquiries.

• Sending you promotional emails and updates about Ash's Diary products and services.

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Sharing Your Information

We may share your personal information with third-party service providers who assist us in processing payments, fulfilling orders, and managing our website. These parties are contractually obligated to keep your information confidential and secure.

Additionally, we may disclose your information if required by law or in response to a valid legal request, such as a court order or subpoena.

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How long we hold your information:
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

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Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this Privacy Policy periodically for any updates.

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Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at ashs.diary.creative.co@gmail.com.