Ash’s Diary Terms & Conditions
​1. Introduction
Welcome to Ash’s Diary! By accessing or purchasing from our website (www.ashsdiary.com), you agree to the following Terms and Conditions. Please read them carefully before using our site or making a purchase.
These Terms outline the conditions under which you may use our website, purchase our products, and engage with our services.
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2. Use of the Website
By using this site, you agree to:
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Use it only for lawful purposes.
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Not reproduce, distribute, or exploit any part of this site without written permission from Ash’s Diary.
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Provide accurate information when placing orders or creating an account.
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3. Products and Availability
All products listed on Ash’s Diary are either:​
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Hand-designed and created in-house by Ash’s Diary; or
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Carefully curated accessories, thoughtfully sourced in bulk from trusted suppliers to complement our original stationery collections.
Each product listing clearly indicates whether it is an Ash’s Diary original design or a sourced accessory.
We take great care to ensure that every item meets our quality, aesthetic, and ethical standards.
All products are subject to availability, and we reserve the right to modify, discontinue, or limit quantities at any time.
Please note that product colours may vary slightly due to differences in screen settings and lighting.
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4. Pricing and Payment
All prices are listed in Australian Dollars (AUD) and include GST where applicable.
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We reserve the right to change prices without notice.
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Payments are processed securely through third-party gateways provided by Wix.com, in accordance with PCI-DSS standards.
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5. Shipping
Orders are processed and shipped within our stated time frames.
Shipping fees, time frames, and conditions are outlined in our Shipping Policy.
We are not responsible for delays caused by postal services or customs.
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6. Returns and Refunds
Our Returns & Refunds Policy applies to all purchases made through Ash’s Diary.
Please refer to that policy for details on eligibility, time frames, and processes.
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7. Intellectual Property
All original designs, artwork, branding, text, and images are the intellectual property of Ash’s Diary.
No part of this site or its content may be reproduced, copied, or used for commercial purposes without prior written consent.
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8. Privacy and Data Protection
Your use of this site is also governed by our Privacy Policy, which outlines how your information is collected, used, and stored.
By using this site, you consent to the data practices described in that policy.
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9. Limitation of Liability
Ash’s Diary is not liable for any direct, indirect, or incidental damages resulting from the use of our website or products.
We make every effort to ensure the accuracy of product descriptions and images, but minor variations may occur.
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10. Changes to Terms
We may update these Terms & Conditions periodically. Changes take effect immediately upon posting.
You are encouraged to review this page regularly for updates.
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